Professional Carpet Cleaning: Give Your Room a Whole New Look!
At Flat Rate Carpet Cleaning we proudly offer you the most reliable carpet cleaning and restoration solutions in New York, NYC, New Jersey and Connecticut area.
We know from experience that a sparkling clean wall-to-wall carpet is one of the easiest and most convenient ways to instantly renew your home’s look. Cleaned of dingy-looking spots and dirt your carpet is transformed back into your fresh floor covering.
Our free cleaning demonstration in your home will show you exactly how easy and effective it is - so you see us in action before you pay a dime.
Unlike most carpet cleaners we use organic and non-toxic compounds which will breathe new life into your wall-to-wall carpets. These gentle cleaning solutions are tough on dirt but will leave your carpets feeling soft and cozy.
Our commitment to natural products is how we are part of safeguarding the environment inside your home and out.
We also offer high-quality carpet protection.
Our cleaning services provide you with:
- A new look - transforming a room
- Removal of allergens - such as dust mites and pet hair
- Organic cleaning - protecting the health of your family & pets
- Elimination of harmful bacteria - thorough disinfection
- Softer to the touch - a softer carpet
- Stain removal - virtually any stain will disappear
- Fresh Smell - wall-to-wall freshness with carpet deodorizing
- A 100% guarantee - we fully guarentee all of our work
New Life for Your Carpet
We promise to give your living areas the same thorough care as our thousands of other satisfied customers It's why they choose Flat Rate Carpet Cleaning again and again.
Carpet Cleaning FAQ
- Do I need to vacuum before the you arrive?
Doing some vacuuming is recommended, but not necessary or required in order for us to do our job. Vacuuming, with our own equipment - a powerful machine - is part of our cleaning method. You only need to clean up the place a bit so we can get a round with no distractions.
- What is the preferred cleaning method?
We recommend and almost always use hot water extraction, also known as steam cleaning, for our wall to wall carpet cleaning services. It is the most modern, safe, natural and effective way we know to get the best results available. When we use it, our customers enjoy both the benefits of a non toxic cleaning process, and of a preservative and effective cleaning methods, that actually renew the carpet rather than wear it down with each clean. Other methods simply play around with the dirt, while we extract it completely. You can ask your cleaner to show you the dirty water after cleaning, so you can see for yourself how effective it was.
- what is the difference between truck mount and portable?
Truck mount is heavier equipment, used usually for commercial and industrial spaces, where extra force is needed. For residential customers, we use a portable steam cleaning machine - only professional top of the line models (not available for home rental) - which are easy to carry around, mobilize around the house and is highly effective with any type of wall to wall carpet.
- How soon will I be able to walk on my carpet again?
You may use the carpet lightly immediately after cleaning by wearing socks or house slippers, but they will get wet :). However, we recommend you do not walk on your carpet at all for a period of at least two hours after cleaning. Remember, walking on freshly cleaned carpet with bare feet may leave oil spots that will attract dirt and grime..
- How safe are your cleaning and protection methods?
We use only the safest, most effective technology to assure not only your satisfaction, but your safety as well. We do not use any chemicals, or leave any irritant residues.We use only biodegradable, non toxic and green cleaning products in our cleaning process. It goes right along with our motto of being safe & effective. Keep in mind that completely organic cleaning on a fabric is only achieved by using plain water, or vinegar mixed with hot water. We of course provide our customers with the choice that suits them best.
- How long will it take for my carpet to dry?
Normal drying time ranges from 3-6 hours, depending on the humidity level in the air, air movement and room temperature.
- I've heard it's best to put off having your carpet cleaned as long as possible, is this true?
No. In fact, many of the major carpet mills today recommend professional cleaning at least once every 6-8 months. Our steam cleaning method (portable machine, not truck mount, which is why we recommended using portable) does not damage the carpet, unlike different methods . The build-up of soil in your carpet, combined with foot traffic, creates an abrasion that breaks down your carpet's fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.
- Can you remove a pet odor from my carpet?
Pet odor is a very common problem that often turns out to be much more complex than initially thought. First we start with the surface damage, but pet urine can easily soak through the backing of the carpet into the padding underneath or even deeper than that, which would cost more. In more severe cases, the urine can penetrate into the sub-floor beneath the padding. This creates a more complicated problem, because the urine provides for the growth of bacteria. This, in turn, worsens of the odor problem and can contribute to permanent color loss of carpet fibers. To eliminate this problem, the urine must be removed or neutralized from each of the layers affected. If the contamination is limited to only the face yarn of the carpet, then the cleaning itself may effectively remove the odor. In more severe cases, a urine neutralizer - with a special enzyme cleaner - may be applied. In the most severe of cases, replacement of the carpet padding, and treatment of the under-side of the carpet and sub-floor may be required.
- Do you move furniture, and if you do, does it come with an additional cost?
We do not charge extra for moving your furniture. If needed, our technicians will move - carefully - the furniture and return it right to its place after the cleaning is finished. It is possible that some heavier and less moveable items such as pianos, cabinets and so on, will stay in its place during the cleaning process while work around it (causing no damage whatsoever, of course). .