Warranty 

Terms

All information on this website is provided as a guide for you and is based on experience of best practice in typical circumstances. Flat Rate Carpet will not accept responsibility in any way for the accuracy of this information nor for its applicability to your situation.

We give a no obligation, fixed quotation before we start on any job (unless previously agreed). That way, you know how much everything will cost and never have to worry about hidden charges.

If you're not completely satisfied with the service you receive, let us know within seven days and we'll arrange an appointment to redo the work for no charge. We know that a happy customer is a repeat customer. That's our return and redo policy.

By using Flat Rate Carpet's services, you are agreeing to these terms and accepting any results of the service excepting our "return and redo" policy listed above. Flat Rate Carpet endeavors to bring your carpet and furniture to its top condition, however we cannot and do not guarantee the removability of any stain, nor accept responsibility for any results of the cleaning process or any associated action (including, but not limited to discoloration, damage or the persistence of stains). It is not the responsibility of Flat Rate Carpet to ask or find out information specific to your circumstances; it is the customer's responsibility to provide such information in advance. Flat Rate Carpet is not responsible for the results of any action done to the item in question by the customer before or after Flat Rate Carpet cleaning process.

Flat Rate Carpet will not be liable for damage or injury related to their services or visit. Should any products be bought, Flat Rate Carpet accepts no liability above or outside of the value of product or service provided.

Flat Rate Carpet is not responsible for typographical errors, publishing or advertising mistakes and missing components of this disclaimer. This disclaimer cannot be orally.

Privacy Policy

Flat Rate Carpet may ask some information from you in order to provide you the services that you require. Flat Rate Carpet will never sell, rent or lease personally identifiable information to others, unless it has permission, or is required to do so by law..